Visitor Experience Centre
Your first stop for tourism information, locally made gifts and rotating exhibits in the heart of downtown Hamilton
Welcome to Hamilton
In 2022, the City of Hamilton’s Tourism and Culture Division received funding from FedDev Ontario to create a new mixed-use tourism, exhibition and programming space called the Visitor Experience Centre.
This new space was designed to provide the highest quality experience for tourists and locals, showcasing Hamilton’s rich cultural heritage and providing meeting and event space for the City and its community partners.
The Visitor Experience Centre hosts a program of rotating exhibits that are free to visit.
Events at the Visitor Experience Centre
Upcoming events at the Visitor Experience Centre are featured below. For a full listing of events at all Hamilton Civic Museum sites, check out our Events page.
Current Month
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Contact & Site Info
Visitor Experience Centre
28 James St N, Hamilton, Ontario, L8R 2K1
Admission
Admission to the Visitor Experience Centre is free.
Hours & Accessibility
Open year-round, Tuesday through Saturday, 10am - 4pm.
Closed Sundays, Mondays and all statutory holidays.
The Visitor Experience Centre is fully accessible.
Exhibitions at the Visitor Experience Centre
The Visitor Experience Centre offers a diverse program of temporary exhibitions that are free to visit.
On Display July 21 - December 31, 2025
Stories of Migration and Belonging
Stories of Migration and Belonging explores the diverse experiences of immigrants to Hamilton in powerful testimonies that discuss journeys, challenges and making a home. Pairing contemporary stories with ones connected to historic sites in Hamilton, the exhibit highlights the universal threads that tie stories of migration and belonging together across time.
This free, public exhibition will be on display at the Visitor Experience Centre July 21 through December 31, 2025. The Centre is open Tuesdays through Saturdays from 10am-4pm.
Explore the Visitor Experience Centre with Mayor Horwath
In late fall, 2023, Mayor Andrea Horwath visited the inagural exhibition at the Visitor Experience Centre. In this video she explores Moving Forward, Looking Back: why heritage conservation matters to Hamilton and shares her personal memories of the historic Lister Block building.
